Notice of Privacy Practices

Effective Date: April 5, 2026

Our Legal Duty

Vertex Virtual Healthcare is a HIPAA-covered entity. We are required by law to maintain the privacy of your Protected Health Information (PHI), provide you with this Notice of our legal duties and privacy practices, and follow the terms of the Notice currently in effect.

How We May Use and Disclose Your PHI

Treatment

We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This includes consultations, prescriptions, and referrals.

Payment

We may use and disclose your PHI to obtain payment for services provided to you.

Healthcare Operations

We may use and disclose your PHI for our healthcare operations, including quality improvement, training, and administrative functions.

Your Rights

You have the following rights regarding your PHI:

• Right to access and obtain a copy of your health records
• Right to request corrections to your records
• Right to request restrictions on certain uses and disclosures
• Right to request confidential communications
• Right to receive an accounting of disclosures
• Right to receive a paper copy of this Notice

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Vertex Virtual Healthcare or with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.

Contact us at:
Vertex Virtual Healthcare
PO Box 641633 Omaha, NE 68164
Email: info@vertexvirtualhealthcare.com
Phone: 531-201-6940